Freight agents don’t physically hand their customers a product, and in many cases they don’t even get the chance to meet them face to face, but that doesn’t make their customer service any less important. In the shipping industry, thoughtfully crafted customer service is often the difference between a loyal clientele and constant, frustrating turnover.
So many online freight agent job postings, so little time. A professional agent looking for his or her next job can quickly become lost in a virtual sea of seemingly wonderful online opportunities. They always sound so great, right? Before jumping into a new position, it makes sense to consider what to look for in…
Becoming an independent freight agent isn’t for every single person in the industry. However, if planned well, the move from internal account representative or logistics coordinator to independent agent can be an incredibly liberating experience, giving you the freedom to concentrate on what you do best: find and cultivate leads into customers.
Finding freight brokers is easy. But finding freight brokers you can trust? That’s a much more difficult task — although not impossible. Some freight brokers out there won’t utilize the unfair tactics that many of their competitors embrace. If you’re a freight agent, it’s worth a little extra time in the selection process to make…
Peace of mind is one of those precious commodities that’s difficult to come by and even harder to guarantee. In the world of freight brokers, agents, shippers and carriers, peace of mind can serve as a welcomed constant amid a flurry of variables. If you’re considering working with a freight broker, getting the company to…
One of the very top values at Freight Tec is Family. We believe in trying to find a different load for a Carrier, who wants to be home for the weekend to spend time with his family… Taking care of some of the extra headaches for a Shipping Manager so he can spend more time…
The trucking industry shows no sign of slowing down, but the number of brokers who treat their agents with respect seems to decreasing. It’s a competitive market. Freight agents need to be smart about doing business with a broker. Our business model is different than most other logistics companies. Here’s what you shouldn’t be doing,…
Within the transportation industry, freight broker is one of the fastest growing professions, in large part due to the earning potential available to agents. So what can you expect from the profession? Tracy, one of our very own independent agents, tells us firsthand her experience as an agent. Discover what could be your future in the…
The automated, driverless vehicle is something we keep hearing more and more about. They could potentially remove the human error factor in driving, it could save a lot of lives. But it’s expensive, and not everyone is going to want to give up control of their vehicles. But you have to admit, there’s something fascinating…
A company in the UK called Mole Solutions thinks so. They’ve designed pods, that would travel underground to deliver goods currently hauled by trucks. They travel via a computer controlled smart track, using electromagnets. The company claims they could ship goods for 20% the cost of road shipping. But is it feasible? Laying that much pipeline…