Freight Tec News
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Freight brokerage is the business of connecting shippers who need freight moved with carriers who have trucks available to move it — and it remains one of the fastest-growing corners of the $940 billion U.S. trucking industry. Whether you are a shipper trying to understand how a broker moves your freight, or an entrepreneur deciding…
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Whether you work for a freight brokerage or operate your own, it’s important to now and again take stock of what’s working and what’s not. There are some key questions to ask yourself about the industry and your brokerage. Most of these questions are about common freight broker frustrations such as tedious, tiresome administrative…
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Even with an exceptional team and a top-notch system in place, no freight brokerage or agent can have extended success without keeping shippers happy. Here are 3 reasons why customer relationships can never be neglected.
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For a freight agent, having loyal, high-volume shipping customers is a must. But securing MANY of these reliable customers really is a key indicator of long-term success and low stress. A lot of agents are good at maintaining strong relationships with existing customers, but how about finding new ones? With the combination of diligence, talent,…
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Carrier qualification is the process a freight broker uses to confirm that a trucking company is legal, insured, safe and trustworthy before it hauls a single load. Done right, it protects the shipper, the broker and the public. Done poorly, it can leave a broker holding a lawsuit. Here is a true story from our…
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When choosing a freight broker to work with, access to technology might not be the first factor that comes to mind. Your questions likely center on issues such as credit, industry compliance, insurance, reputation, and communication skills. Here’s the irony: Each of these issues for freight brokers can be better managed and made easier through…
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In a highly competitive industry such as freight, independent freight agents are always looking for an edge. In particular, they want to find a brokerage that can help them serve the needs of their clients, or shippers. There aren’t any magic pills that solve the challenges that agents face, but there certainly are small but…
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The freight industry can be rewarding in a variety of ways, but also very challenging. Salespeople, operations personnel, agents and brokerage owners can make a great living, but lack of time, resources and support sometimes often stand in the way of growth. Many freight industry professionals are transitioning into a role with fewer challenges and…
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Carrier setup is the make-or-break moment in any freight broker relationship, and in the freight transportation industry, it can take mere minutes or drag on for days. Sales come and go in the blink of an eye, and as the old saying goes, time kills all deals. Consequently, if it takes hours or even days…
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For freight broker agents, attention to detail is one of the easiest, most impactful actions to take — especially attention to proactive efforts. Conversely, there are many problems that agents should actively avoid. Striving to avoid industry-specific pitfalls is one of the best learning experiences associated with the world of freight. Here are three common…