Freight Tec News
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Even with an exceptional team and a top-notch system in place, no freight brokerage or agent can have extended success without keeping shippers happy. Here are 3 reasons why customer relationships can never be neglected.
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For a freight agent, having loyal, high-volume shipping customers is a must. But securing MANY of these reliable customers really is a key indicator of long-term success and low stress. A lot of agents are good at maintaining strong relationships with existing customers, but how about finding new ones? With the combination of diligence, talent,…
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This is a True Story. A carrier calls our office to book a load we had shared with our network. We start our Carrier Qualification Process and find out that the Carrier wants to use an owner-operator. We advised the Carrier that we needed to see their federal operating authority, Certificate of Insurance, W-9, and…
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When choosing a freight broker to work with, access to technology might not be the first factor that comes to mind. Your questions likely center on issues such as credit, industry compliance, insurance, reputation, and communication skills. Here’s the irony: Each of these issues for freight brokers can be better managed and made easier through…
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In a highly competitive industry such as freight, independent freight agents are always looking for an edge. In particular, they want to find a brokerage that can help them serve the needs of their clients, or shippers. There aren’t any magic pills that solve the challenges that agents face, but there certainly are small but…
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The freight industry can be rewarding in a variety of ways, but also very challenging. Salespeople, operations personnel, agents and brokerage owners can make a great living, but lack of time, resources and support sometimes often stand in the way of growth. Many freight industry professionals are transitioning into a role with fewer challenges and…
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You spend the majority of your waking hours at work, so it stands to reason that a little peace of mind in the workplace goes a long way. There’s almost nothing worse than feeling worried at work all day every day. Yet, that’s how many freight agent feel, especially if they work for a brokerage…
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The freight transportation industry has at least one thing in common with virtually every sector: the importance of speed and flexibility. Sales come and go in the blink of an eye.
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For freight broker agents, attention to detail is one of the easiest, most impactful actions to take — especially attention to proactive efforts. Conversely, there are many problems that agents should actively avoid. Striving to avoid industry-specific pitfalls is one of the best learning experiences associated with the world of freight. Here are three common…
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Even with emerging software, technologies and digital marketing tools taking their industry by storm, top freight brokers are only as successful as the client relationships they can build and maintain. The freight industry, like so many other industries, revolves around loyalty, trust, reputation and standing out. Developing strong bonds with carries and shippers is vital.