Category: Freight Broker Agent
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For freight agents, there is strong, vast potential to grow a client base and make a lot of money. Of course, like in any industry, there are challenges that must be overcome. Many of today’s freight brokers and agents feel pressured to stay up to date with the latest software — the type of industry-specific…
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Bad debts are one of the most dangerous threats facing any freight brokerage, and they can turn a profitable quarter into a financial disaster almost overnight. Imagine one of your largest customers suddenly going belly up while owing you and your broker $50,000 in unpaid freight bills. You soon learn there is no realistic hope…
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Freight brokerage is the business of connecting shippers who need freight moved with carriers who have trucks available to move it — and it remains one of the fastest-growing corners of the $940 billion U.S. trucking industry. Whether you are a shipper trying to understand how a broker moves your freight, or an entrepreneur deciding…
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Whether you work for a freight brokerage or operate your own, it’s important to now and again take stock of what’s working and what’s not. There are some key questions to ask yourself about the industry and your brokerage. Most of these questions are about common freight broker frustrations such as tedious, tiresome administrative…
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Even with an exceptional team and a top-notch system in place, no freight brokerage or agent can have extended success without keeping shippers happy. Here are 3 reasons why customer relationships can never be neglected.
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For a freight agent, having loyal, high-volume shipping customers is a must. But securing MANY of these reliable customers really is a key indicator of long-term success and low stress. A lot of agents are good at maintaining strong relationships with existing customers, but how about finding new ones? With the combination of diligence, talent,…
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Carrier qualification is the process a freight broker uses to confirm that a trucking company is legal, insured, safe and trustworthy before it hauls a single load. Done right, it protects the shipper, the broker and the public. Done poorly, it can leave a broker holding a lawsuit. Here is a true story from our…
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When choosing a freight broker to work with, access to technology might not be the first factor that comes to mind. Your questions likely center on issues such as credit, industry compliance, insurance, reputation, and communication skills. Here’s the irony: Each of these issues for freight brokers can be better managed and made easier through…
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In a highly competitive industry such as freight, independent freight agents are always looking for an edge. In particular, they want to find a brokerage that can help them serve the needs of their clients, or shippers. There aren’t any magic pills that solve the challenges that agents face, but there certainly are small but…
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For freight broker agents, attention to detail is one of the easiest, most impactful actions to take — especially attention to proactive efforts. Conversely, there are many problems that agents should actively avoid. Striving to avoid industry-specific pitfalls is one of the best learning experiences associated with the world of freight. Here are three common…