Category: Freight Broker Agent
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In the right circumstances, becoming a freight agent can be a fantastic career choice, filled with opportunities to focus on bringing in first-time clients, building relationships, and exceeding the expectations of shippers and carriers. The freedom, pay, and level of control can be enticing. However, in the wrong situation, joining a freight brokerage can be…
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We believe in trying to find a different load for a Carrier, who wants to be home for the weekend to spend time with his family… Taking care of some of the extra headaches for a Shipping Manager so he can spend more time with his family… or making sure our Agents and Employees get…
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For freight agents, there is strong, vast potential to grow a client base and make a lot of money. Of course, like in any industry, there are challenges that must be overcome. Many of today’s freight brokers and agents feel pressured to stay up to date with the latest software — the type of industry-specific…
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Bad debts are one of the most dangerous threats facing any freight brokerage, and they can turn a profitable quarter into a financial disaster almost overnight. Imagine one of your largest customers suddenly going belly up while owing you and your broker $50,000 in unpaid freight bills. You soon learn there is no realistic hope…
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Freight brokerage is the business of connecting shippers who need freight moved with carriers who have trucks available to move it — and it remains one of the fastest-growing corners of the $940 billion U.S. trucking industry. Whether you are a shipper trying to understand how a broker moves your freight, or an entrepreneur deciding…
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Whether you work for a freight brokerage or operate your own, it’s important to now and again take stock of what’s working and what’s not. There are some key questions to ask yourself about the industry and your brokerage. Most of these questions are about common freight broker frustrations such as tedious, tiresome administrative…
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Even with an exceptional team and a top-notch system in place, no freight brokerage or agent can have extended success without keeping shippers happy. Here are 3 reasons why customer relationships can never be neglected.
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For a freight agent, having loyal, high-volume shipping customers is a must. But securing MANY of these reliable customers really is a key indicator of long-term success and low stress. A lot of agents are good at maintaining strong relationships with existing customers, but how about finding new ones? With the combination of diligence, talent,…
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This is a True Story. A carrier calls our office to book a load we had shared with our network. We start our Carrier Qualification Process and find out that the Carrier wants to use an owner-operator. We advised the Carrier that we needed to see their federal operating authority, Certificate of Insurance, W-9, and…
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When choosing a freight broker to work with, access to technology might not be the first factor that comes to mind. Your questions likely center on issues such as credit, industry compliance, insurance, reputation, and communication skills. Here’s the irony: Each of these issues for freight brokers can be better managed and made easier through…