Great Dispatch, or Great Customer Service

Excellent article taken from Transport Topics, Aug. 11, 2009. Opinion: The Customer Service, Dispatch Dilemma – By Greg Shelton, Dispatch Consultant As the recession deepens, there is growing awareness in the transportation industry of the role dispatchers play in keeping third-party logistics firms and freight brokerages competitive, particularly in the areas where dispatch and customer […]

Freight Tec on the Cover of Internet Truckstop Magazine

If you didn’t catch it yet, be sure to check out Freight Tec on the cover of Internet Truckstop Magazine for the Sept/Oct 2009 Issue. Visit Truckstop.com for more information or go right to the full magazine by clicking Here. Be sure to check it out and let us know what you think by commenting […]

Asset-Based Carriers – Brokering Freight

Excellent article taken from the Journal of Commerce, Aug. 10, 2009 Issue, page 9. Broker vs. Motor Carrier I HAVE BEEN on both sides of transporation, and everyone brokers loads (“Brokers Ride a Rollercoaster,” www.joc.com/node/410818).  It’s comedic when I hear a shipper say they don’t use brokers and only use asset-based companies.  If only they […]

Beware of ‘Reincarnated’ Trucking Companies

Excellent article taken from the Journal of Commerce, Aug. 10, 2009 Issue, page 8. ‘Reincarnated’ Truckers Live On MORE THAN 1,000 trucking companies shut down for violating federal safety rules may still be operating on U.S. highways under new names.  Federal investigators call them “reincarnated motor carriers” — and they’ve proved harder to stop than […]