Reasonable Dispatch

Reasonable Dispatch means a truck has the right to deliver freight within a reasonable period of time. The driver must act in the public interest, driving safely, obeying speed limits and HOS (hours of service) regulations, and following local laws while making every reasonable effort to deliver your freight on time or as soon as possible. If the driver delivers late, you cannot legally deduct delay charges from the freight bill. Assuming you and your provider agreed in writing to your “Foreseeable Damages” description, you must pay the original freight bill in full for a missed appointment and then file a formal claim with receipts and supporting evidence to recover delay charges. Wise shippers reduce risk by following the law and this claims process to recover damages.