Reasonable Dispatch

A truck has the right to deliver the freight in a reasonable period of time. The driver of the truck must act in the best interest of the public. He must drive safe, obey the speed limit, follow the HOS (hours of service) regulations, and follow local laws while making every reasonable effort to deliver your freight on time, or as soon as possible. If the Driver delivers late, you cannot legally deduct delay charges from the freight bill. Lets assume you and your provider both agreed to your “Foreseeable Damages” description in writing. In the event of a missed appointment, you legally must pay the original freight bill in full, and then file a formal claim to recover your delay charges. Your claim must include receipts and other supporting evidence of your damages and costs. Wise Shippers greatly reduce their risk by obeying the law and following this process to recover damages.