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Freight Tec News

Freight Tec Doesn’t Have an Internal Brokerage — Find Out What That Means for You

You spend the majority of your waking hours at work, so it stands to reason that a little peace of mind in the workplace goes a long way. There’s almost nothing worse than feeling worried at work all day every day.

Yet, that’s how many freight agent feel, especially if they work for a brokerage that has an in-house sales team or an internal brokerage. Fighting constant high-pressure sales battles against people who are SUPPOSED to be on your side isn’t helping YOU.

3 Common Mistakes Made By Freight Broker Agents

For freight broker agents, attention to detail is one of the easiest, most impactful actions to take — especially attention to proactive efforts. Conversely, there are many problems that agents should actively avoid.

Striving to avoid industry-specific pitfalls is one of the best learning experiences associated with the world of freight. Here are three common mistakes made by freight broker agents:

How Freight Brokers Can Best Build Meaningful Client Relationships

Even with emerging software, technologies and digital marketing tools taking their industry by storm, top freight brokers are only as successful as the client relationships they can build and maintain.

The freight industry, like so many other industries, revolves around loyalty, trust, reputation and standing out. Developing strong bonds with carries and shippers is vital.

The Best Way to Get Your Carriers Set Up Quickly

In 2017, making things easier is what life is all about — whether it’s food service, the daily commute or even facilitating freight services. For freight agents and carriers, making processes easier saves time, which yields more profit and builds lasting business relationships.
When independent freight agents are able to get their carriers up and hauling as fast, and efficiently as possible, everyone benefits. The best way to get your carriers set up quickly is to combine fantastic customer service with cutting-edge online tools.

Customer Service Still Matters

Even in an age ruled by the Internet and various technologies, it’s tough to beat great, thoughtful customer service. A carrier who’s working with an independent agent from a brokerage like Freight Tec can expect the quick, consistently helpful service associated with a Top 100 Broker. It’s a valuable component of any quality freight broker’s agent program.
When agents are free to focus on making deals instead of on back-office work, that’s when carriers receive the best possible support. It makes a big difference having staff dedicated to important work such as carrier approval and setup, payables and receivables, and much more.
With help from a highly experienced team in the front office, independent carriers can get themselves and their drivers all set and ready to roll – quickly, and with fewer headaches.

Technology That Makes the Process Easier

Along with terrific customer service, today’s freight agents need the right online tools to help get carriers moving right away. For instance, industry-best software platforms such as Internet Truckstop, Pricing tools, DAT and other agent tools are becoming more and more necessary to conduct business.
Companies such as Freight Tec also provide their own proprietary online tools making carrier on-boarding as simple as possible. Freight Tec also has Youtube tutorials, to serve as very useful guides that are short enough for carriers to quickly and easily navigate on their smartphone, tablet or computer as they get set up with Freight Tec.
The freight industry moves faster than ever, and cutting corners is not an option. That’s why help for independent freight agents — largely through optimal carrier service and the latest tech tools — is quickly becoming a necessity instead of a luxury.

8 Ways for Carriers to Stay Safe on the Road

When you’re driving the largest vehicle on the roadway, it’s easy to grow complacent about safety — especially when you drive for hours and hours at a time.

The challenge is that while freight carriers have a difficult task regarding safety, they also have a huge responsibility, and they must do whatever they can to account for the ignorance and mistakes of regular motorists. Lives and expensive cargo are at stake.

Here are eight ways that carriers can stay safe on the road:

3 Things to Know About Freight Broker Insurance

Ensuring you have the right amount of and types of freight broker insurance is one of the most important — and complicated — aspects of the profession. In fact, it’s a federally mandated prerequisite.

Of course, you also don’t want to be stuck paying for needless or overpriced coverage. It’s a delicate balance that’s made easier if you have the right information. Here are three things to know about freight broker insurance:

Freight Broker Insurance of All Shapes and Sizes

Freight broker insurance is so complex partly because there are so many variations to choose from. Knowing the differences between the many types of insurance is one of the most important steps to making the right coverage decisions.

Types of freight broker insurance include:

Broker Bond — The Federal Motor Carrier Safety Administration (FMCSA) requires each freight broker to carry a surety bond in the amount of $75,000 — to be renewed once a year. The bond helps ensure shippers or motor carriers will be payed even if the broker is not able to fulfill its contracts.

Contingent Broker Auto Liability — Protection against third-party claims, such as when it is discovered that a trucker driver’s certificate of insurance was falsified.

Contingent Broker Cargo Liability — Pays claims that the carrier will not pay.

General Liability and Property Insurance — To address liabilities beyond issues involving cargo or driving.

Workers’ Compensation — Insurance for on-the-job accidents, including coverage in case one of the trucking companies you work with does not have workers’ compensation.

Different Applications Lead to Different Types of Coverage

Based on the type of broker authority application you submit to the FMCSA, the types of insurance you need will vary.

For instance, brokers who submit Form BMC-34 will need insurance protecting against both loss or damage to vehicles and to property. Those who utilize Form BMC-91 or MBC-91X should seek bodily injury and/or property damage insurance, as well as environmental restoration coverage.

Be Prepared to File Immediately

There are several steps in the process toward becoming a freight broker, so being prepared to move quickly is important — especially regarding the filing of insurance forms, which must be received by the FMCSA within 90 days of the agency publishing public notice of intention to register you.

“In addition to filing an application for operating authority, all applicants for motor carrier, forwarder, and broker authorities must have specific insurance and legal process agent documents on file before the FMCSA will issue the authorities,” according to the FMCSA.

There are many details involved in obtaining freight broker insurance and, ultimately, becoming a broker. Building as much knowledge as possible before starting the process is the best first step.

Extensive Insurance Support

Independent freight agents who work with Freight Tec receive $100,000 broker and military bonds, errors and omissions insurance, and contingent liability insurance — along with claims processing support. It’s one of the many perks that allow freight agents to spend less time worrying about administrative duties and more time finding and finalizing deals.