For a freight agent, having loyal, high-volume shipping customers is a must. But securing MANY of these reliable customers really is a key indicator of long-term success and low stress.
A lot of agents are good at maintaining strong relationships with existing customers, but how about finding new ones? With the combination of diligence, talent, and skill, you can forge new bonds on a regular basis. Here are several tips for how to expand your customer relationships as a freight agent: